Why is the viewpdf macro not displaying pdfs?

When viewing pages with viewpdf macro on them the pdf is not converting. My client says the viewpdf macro was working a week ago but has stopped. I have installed the newest version but that did not fix the problem. Can I get some help with this?

3 answers

1 accepted

The PDF contains a form to fill out. I did some research and the viewpdf macro in Confluence 3.2.1. has issues with complicated PDFs that contain forms or tables. I uploaded a simple PDF and it viewed correctly. The issue is resolved in later versions of Confluence. We are in the process of ugrading our clients systems so the issue with the PDF will be resolved.

Are you able to get any exceptions in the logs? And is the pdf file too big (more than 10-15 MB)?

Check if the PDF has changed. Try a different PDF. The viewer won't display all pdfs made by all authoring tools. If you are able to recreate or edit and resave the pdf it might fix your problem but this isn't always possible.

The PDF contains a form to fill out. I did some research and the viewpdf macro has issues with complicated PDFs containing forms or tables in Confluence 3.2.1. I uploaded a simple PDF and it viewed correctly. The issue is resolved in later versions of Confluence. We are in the process of ugrading our clients systems so the issue with the PDF will be resolved.

The PDF contains a form to fill out. I did some research and the viewpdf macro in Confluence 3.2.1. has issues with complicated PDFs that contain forms or tables. I uploaded a simple PDF and it viewed correctly. The issue is resolved in later versions of Confluence. We are in the process of ugrading our clients systems so the issue with the PDF will be resolved.

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