Why is my Space Restore Failing with a Missing "exportDescriptor" file?

I am trying to restore a space from a .zip file, and when I attempt to upload, it fails because of a missing exportDescriptor file. However, the file is clearly in the original export, and when I unzip the zip file, it's in the folder, and in fact is even listed in the contents of the zip when the failed restore reads back the contents. It's not in any sub-folders.

I'm using Stuffit as my compression utility, on Mac OSX 10.9.2.

1 answer

0 vote

Hi Phil,

Since you have confirmed that the exportDescriptor.properties is in the backup zip file. I suggest you to use compression tool such as 7Zip or WinZip. They are known to be more reliable.

Regards,
Jing Hwa

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