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Why does blank pane appear when user edits wiki page in wiki markup?

David Arlow

A colleague is having issue whilst editing a wiki page using Wiki Markup.

His screen splits between displaying the source code on the left and a blank pane on the right.

This is making editorial within this prefered option of Wiki Markup difficult to say the least.

Is there a config change I can make to his confluence instance to ensure he can see the full markup screen without issue?

Thanks.

David

Accepted answers

Nic Brough -Adaptavist-

I've seen this before, but it's not Confluence doing it, it was the browser - some sort of plugin or tweak was forcing a dual-display horridness. Can you

Check it's the same if he tries another browser or machine
Check you get the same if you try wiki markup
Post what you're using here - Confluence version, Browser and OS?

All comments

Nic Brough -Adaptavist-

I've seen this before, but it's not Confluence doing it, it was the browser - some sort of plugin or tweak was forcing a dual-display horridness. Can you

Check it's the same if he tries another browser or machine
Check you get the same if you try wiki markup
Post what you're using here - Confluence version, Browser and OS?

David Arlow

Thanks Nic.

He was using IE! Asked him to try Firefox and issue resolved!

I use Firefox and recommend all new starters to company to use this browser during training sessions. Historically far less issues using wiki with Firefox than IE.

Confluence version: 3.5.2.

Manuela Raschke

Is there a way to solve the problem in IE? Its the standard browser we are using and the splitted editor makes it more difficult with larger pages.

Kay Brown

If I recall correctly, turning off compatibility view in IE it will solve the problem. Tools, Compatibilty View Settings.

Regards,

Kay

Manuela Raschke

Thanks a lot, that helped!

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