Why does blank pane appear when user edits wiki page in wiki markup?

A colleague is having issue whilst editing a wiki page using Wiki Markup.

His screen splits between displaying the source code on the left and a blank pane on the right.

This is making editorial within this prefered option of Wiki Markup difficult to say the least.

Is there a config change I can make to his confluence instance to ensure he can see the full markup screen without issue?

Thanks.

David

3 answers

1 accepted

0 vote

I've seen this before, but it's not Confluence doing it, it was the browser - some sort of plugin or tweak was forcing a dual-display horridness. Can you

  1. Check it's the same if he tries another browser or machine
  2. Check you get the same if you try wiki markup
  3. Post what you're using here - Confluence version, Browser and OS?

Thanks Nic.

He was using IE! Asked him to try Firefox and issue resolved!

I use Firefox and recommend all new starters to company to use this browser during training sessions. Historically far less issues using wiki with Firefox than IE.

Confluence version: 3.5.2.

Is there a way to solve the problem in IE? Its the standard browser we are using and the splitted editor makes it more difficult with larger pages.

If I recall correctly, turning off compatibility view in IE it will solve the problem. Tools, Compatibilty View Settings.

Regards,

Kay

Thanks a lot, that helped!

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