I attached an mp3 file to a Confluence 4.0x page and created a link to the attachment.
Using Safari, the attachment loads and plays within a few seconds. With Firefox, it takes more than 3 minutes. Perhaps the problem isn't Confluence, but I play audio files in Firefox frequently. I'm only seeing the problem when the file is coming through Confluence.
Any idea what's going on? Or do we just have to tell our users to use a different browser? :-(
Can you confirm which Firefox version you're using? According to the Supported Platforms for 4.0 page only the 3.6, 4.0, 5.0 and 6.0 versions have been tested with Confluence, this might be related.
If the above is not the case, you might want to look at your atlassian-confluence.log located under <confluence-home>/logs directory. It may provide some clue here.
Thanks for the information. Here's the relevant excerpt from Supported Platforms for 4.0 page you pointed to:
Mozilla Firefox (all platforms)
Latest stable version supported
Tested with 3.6, 4.0, 5.0, 6.0 <sup>(6</sup><sup>)</sup>
I'm using Firefox 16.0.4, which is the most recent version. I imagine Firefox 6.0 would be several years out of date. :-)
I'll go look at the logs and see if there are any clues.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
To anyone who doubts that Atlassians are a little too obsessed with collaboration, and tools related thereto, let me describe a recent discussion we had (which took place on our internal Confluence, ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs