Why I cannot share with Confluence-users

Hello, I wanted to ask you guys if it is normal that I cannot use the group Confluence-users to share a page or a question. I can share with a group without a problem, but not with Confluence-users. It says that that group doesn't exists, which is clearly false...

A bad feature or my local issue?

thanks for the help!

2 answers

hello, just following up on this. It is a bug, already open on https://jira.atlassian.com/browse/CONF-33616
If more people experience the same, please vote for this one!

is this causes by having multiple directories? We have an internal Confluence directory where the Confluence-user group is stored, we later switched to use JIRA (external managed directory) to manage our confluence users. the groups that are missing seem to be groups located in Confluence local user database.

1 vote

Hi Consuelo,

AFAIK this should work as with any other group. May I know which is the Confluence version that you are trying to perform this action? have you tried with another version or in another instance for this behavior?

Cheers,

Rodrigo

Hello Rorigo, thanks for the answer. I am using 5.6.5. I cannot actually test on other versions, I have only this one :-/ How do you suggest I can troubleshoot this?

HI Consuelo,

If you can copy this Confluence to a test server and perform an upgrade there to the latest version, that would be my advice. I suspect there is a problem with the current instance and upgrading might help. Also, try to mention confluence-administrator local group and check if that works.

Cheers!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

1,169 views 4 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you