Where can i find the ldaps logs?

zoomr room
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 19, 2024

I can't find the ldaps logs, I added an AD LDAPS and the test connection is okay but syncronization always failed. I want to troubleshoot the problem but I am unable to find where is the logs of it. It's not in atlassian-confluence.logs

1 answer

0 votes
Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 19, 2024

Hi @zoomr room ,

Welcome to the community !!

LDAP logs are present in <confluence home>/logs/atlassian-confluence.log file.

zoomr room
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 20, 2024

but the problem is it didn't show also in here. I think there is no problem with ldaps but the confluence itself, test connection after setting up LDAP is working and if you verify a user account from that domain it will passed. The problem is when you click syncronization to sync all users from that domain it will failed

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 20, 2024

@Rilwan Ahmed is right, the LDAP connection logs go into the application log.

If you're not getting anything in there, then there is nothing wrong with your connection.

If synchronisation is failing, the logs for the failure will also be written into the application log.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events