When using AD for authentication, users are not automatically added to confluence-users group

Although I have configured my AD connector to add users to the confluence-users group automatically when they login, this doesn't happen in all cases.

There are many, but the attached screenshot shows just one use as an example.

1 answer

1 accepted

In cases like that, I suggest you to check the logs to see errors related to membership.

Also check if the confluence-users group have the "Can Use" in Global Permissions.

Also if you have more then one directory set (e.g. Confluence Internal and LDAP), be sure that you don't have 2 users with the same username.

Hi Bruna,

It was because of 2 users with the same username.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Friday in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

251 views 11 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you