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What is the expected behavior of the Confluence Workbox for watched pages?

Craig Day

I was expecting notifications of edits to pages that I watch to show up in my "Workbox" in Confluence.

This does not happen. I see all of my JIRA updates in the workbox (we have it linked to JIRA) and I also see our Comala Workflow updates (the in-app notifications for Comala are enabled).

But for a basic page edit or comment I get nothing. Nor do any other users.

Email notifications are working fine, but they are unwanted by many or many just have them go into a Confluence folder in their inbox never to be seen.

Confluence Server 6.1.3

Accepted answers

Shannon S

Hi Nick,

The Workbox should show notifications related to shares, comments, mentions, and likes. It does not share with you if someone edits a page. The email notifications are the ones that will share that information.

Please note also it will NOT show notifications if you are watching the space, only the specific page.

Can you let me know if you're not receiving any notifications in the Workbox for single pages you are watching?

Kind Regards,
Shannon

All comments

Shannon S

Hi Nick,

Please note also it will NOT show notifications if you are watching the space, only the specific page.

Can you let me know if you're not receiving any notifications in the Workbox for single pages you are watching?

Kind Regards,
Shannon

Craig Day

Ah ok. I was thinking that page edits would show up in the Workbox. But now that I think about it I guess that would be fairly unmanageable.

Thanks!

Shannon S

No worries, Nick!

Take care, and Kind Regards,
Shannon

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