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We are upgrading our Atlassian suite and are having problems re-starting Confluence. Edited

We are getting a 404 error, but have run out of ideas on things to check! We have googled everything we can think of. The logs refer to a fatal socket error, but nothing specific.

Confluence error.PNG

1 answer

0 votes
Thomas Deiler Community Leader Jan 26, 2020

Dear @Karl_Samson ,

a socket error could (normally) have 2 reasons:

  • The socket is already used (zombie process)
  • You do not have the rights to use a specific socket

Confluence uses Synchrony for collaborative editing. This uses additional sockets for communication. Eventually you updated from an older version ... (more details)

So long


Thanks Thomas, but not the answer I was looking for. However, having now done a clean re-install, and restored the pages from Backup, we are up and running again.

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