I have a customer and his user ID is unsynced from directory.
But this is not happened intentionally. He will continue using Confluence.
How can I add him back to directory resp. resync his user, so that he will be visible again?
thanks for your fast reply.
I checked him in external directory and he was in.
But I realized that last automatical synchronization was made yesterday in the morning , so that synchronized now the user directories manually and user is visible now.
So the issue was caused by lack of synchronization.
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