Watchers of my space are not receiving email notifications when other users create a new blog or a new page. I have added them as Watchers of the space and have given them full access under the Permissions page. Any ideas why they don't receive email notifications?
The only email they receive is if someone comments on the blog post.
Also, I have tested the mail server and it does send the test email.
I understand your instance sends email successfully when you do the test or someone comments on a blog post on your space, but new pages and new blogs added to your space are not generating emails.
Please let me know:
Please go to your Mail Queue in the admin panel and check both the Mail Queue and the Error Queue and see if you have any items in either list.
Please make sure the "Confluence Content Notification" plugin is fully enabled:
Lastly, if everything is set correctly, please enable Debug Logging for email related classes:
1 - In Confluence go to Cog > General Administration > Logging and Profiling
2 - Change the following to DEBUG (add classes as necessary if they are not present in the existing list):
3 - Save, and after enabling this logging, recreate the issue with the e-mail.
4 - Check the log at: <confluence_home>/logs/atlassian-confluence.log to see if any errors are recorded that could give us more insight.
Note: The <confluence_home> directory is the path defined in the following file: <confluence_install>/confluence/WEB-INF/classes/confluence-init.properties
I look forward to hearing what you find.
Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...
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