Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Updating the Confluence Server Error

Wolfgang Engelbrecht
Wolfgang Engelbrecht November 26, 2021

Dear Users,

 

when we try to update the server to 7.15.0 an error occurs: "com.install4j.runtime.beans.actions.control.RunScriptAction failed"

 

We can ignore the error, but we dont know wether it will affect our database or the site.

Is there anything we can do?

Greetings

Answer
Watch
Like Be the first to like this
425 views

1 answer

0 votes
Kishan Sharma
Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 26, 2021

Hi @Wolfgang Engelbrecht 
Are you using windows installer ? If yes, then you might have hit this bug in that case it is safe to ignore the error. I would advise you to vote and start watching that bug for further updates. Hope this helps.

View More Comments
Wolfgang Engelbrecht
Wolfgang Engelbrecht November 29, 2021

Hello @Kishan Sharma ,

we tried Ignoring it and then The Page wouldnt load anymore afterwards. Reinstalled the Backup. Is there any other soluion?

Like
Kishan Sharma
Kishan Sharma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 29, 2021

Hi @Wolfgang Engelbrecht There can be many scenarios why the page load is failing, It would be best to engage Atlassian Support by raising a support ticket to them for further help.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
DEPLOYMENT TYPE
SERVER
TAGS
AUG Leaders

Atlassian Community Events

    See all events