Unable to delete the Screen

Gummadi_ SivaSandeep August 20, 2024

I am unable to delete the Unused  Screens from the JIRA screen Page. It is not associated to any workflows or any screen scheme. Kindly please help me out with this issue.

2 answers

1 vote
Ravina
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 20, 2024

@Gummadi_ SivaSandeep Any error you are getting while deleting the screen?

Gummadi_ SivaSandeep August 20, 2024

i am not getting any error. i am unable to see the delete option for deleting a screen which is unused

 

Ravina
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 20, 2024

Did you check in another browser and private window and also can you check if this happening for only unused screen deletion or with unused workflow, workflow, schemes, etc as well.

Also try clear your browser cache, cookies and history as well if that helps.

0 votes
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 20, 2024

Hi @Gummadi_ SivaSandeep 

It's probably a wrong relation in the database.

See this KB article, I hope this solves the issue.

unable-to-delete-unused-screens-due-to-no-delete-option-available 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events