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Unable to add in-line comments in Confluence page Edited

When I select the text in a confluence page, the only option I get is to create a Jira task, but no in-line comments.

 

I've checked in the Admin section whether the Confluence InLine Comments is enabled - all 53 modules are. 

 

I've checked in the User profile settings whether the Task Select is enabled (for the person with whom I have shared the page) - answer is Yes.

 

This seems to be the case for all Spaces.

 

 

Confluence version 6.10.0

 

Any thoughts what could be happening?

 

BTW, I have already referenced the below to trouble shoot:

https://confluence.atlassian.com/confkb/inline-comment-popup-does-not-show-for-certain-users-733940420.html

 

Thanks in advance!

-ray

2 answers

0 votes
Scott Theus Community Leader Dec 06, 2018

Hi Ray, do you have any other macros on the page?

-Scott

No macros, Scott. Just a brand new blank page with some sentences. 

Hey Ray,

 

did u figure out a solution for this?

 

Kind Regards

Tobias

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