Hi @susie and welcome to the Community.
First things first... This is a public forum so it's not wise to share personal information such as email address.
Second, as this is a public forum and your issue is about account access, you'd get better help at https://support.atlassian.com/contact/#/
Having said that, Atlassian needs to be able to verify the ownership of the Confluence site. As far as I know, Google offers multiple ways to change the password if you forget your old one - but again, it needs to verify the ownership of the account.
Hello @Kristian Klima
Thanks for your advise and feedback. I deleted my account in this messsage.
From Google side, I already tried several times and several ways but not working. Can you please advise do we have some solutions from confluence side that I can proseed?
For example, I remember my password for confluence. Or I can change to another email address. If you have other solutions to proceed and I can get all the document already in confluece, that will be great. Thanks again.
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You need to have access to your Atlassian/Confluence account to change the password / email address.
Having said that, you can try contacting Atlassian support using the link I provided, I can't speak for them (I am a Community Leader but I'm not an Atlassian employee) they may have other recovery options.
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