Hello @Андрей Маненко !
As I understand, you are currently unable to utilize the mobile app because your session quickly times out.
With this in mind, I would like to ask you a few questions:
- What operating system is running in your portable device?
- Has this worked at some point in the past?
- Do you know if your instance uses Single Sign On addons?
If you are running Android on your device, there is a chance that you are affected by this issue:
If your instance has SAML Single Sign On addon, you may be witnessing the effects of the following bug:
Let us hear from you!
Hey there, folks! For most of us, the past six months- yes, you read that right- have been a journey. More people than ever before have pivoted to working remotely, and navigating being on-scre...
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