Tracking Page Views and Link Opens

[Krista_McGruder]

I am having a really hard time getting to an easy answer for how to track page views in Confluence. I can't download anything. Company policy. Surely, there is a built-in tool that does not need admin rights to install? Believe me: our admin rights Help Desk is a multi-hour wait if you can even get past the full voicemail. Tracking page views should be easy...it's a thing that even the most rudimentary SharePoint site can do...

[Dominic Lagger · Accepted solution]

Hi @Krista_McGruder 

In short: Confluence Server doesn't support tracking the page views out of the box.

For Confluence server, there is a free app on the marketplace: 

• Page View Tracker 

We didn't install it, because it could affect the performance when you save data every time someone loads a page.

Regards, Dominic

[Krista_McGruder]

Hi, but how to I get this thing you are linking to on my page to use?

[Shannon S]

Hello Krista,

In order to install add-ons from Marketplace, you will need to ask your site admin to approve it and install it for you.

To clarify, add-ons provide additional functionality on top of Confluence's base features. They are created by 3rd-party developers and then listed on Marketplace for sale. Many of these add-ons offer free trials, giving you time to test the add-on before committing to buy it.

I hope that clarifies things, but do let me know if you have any trouble!

Shannon

[Aron Gombas _Midori_ · Accepted solution]

If your use case is more oriented around full analytics, then the Analytics for Confluence should help.

If you are more interested in finding those pages that no-one visits, and clean those up to reduce the clutter, then it is the Better Content Archiving app.

[Krista_McGruder]

Thanks for responding but how would I get this thing? Where is in in the tools I have on in my version?

Best,

[Aron Gombas _Midori_]

These are Confluence apps that your Confluence admin can install to your instance.

[Krista_McGruder]

Ok, thanks I will ask but my experience is that our firm does not allow any installs without significant testing and delay. I also don't know if my version will allow it but will ask. Seems odd that this feature is not built in standard but ok. 

[Aron Gombas _Midori_]

If you can't solve the use case with built-in features, but there are apps for it, then you either use an app (even with a delay) or leave the use case unsolved, I'm afraid.

I'm not worried about version incompatibility, because the Better Content Archiving apps have been developed since 2008, so it supports all Confluence versions released in the last 12 years.

See: https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence/version-history