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The content by label macro not working

Sandy Johnson

Recently the content by label macro seems to have stopped working. After some initial investigation, it is only the labels that have been added in the last 2 weeks or so that are affected. Any older label seems to work in this macro. Any ideas why new labels would not allow this macro to function correctly?

Thanks in advance for any help.

Accepted answers

Steven F Behnke

Perhaps you need to index your content? This doesn't really happen but sometimes the index fails. If it happens multiple times you should open a support issue at support.atlassian.com.

All comments

Geoff Wilson

If you add new Labels to the page only, you must also Edit said page, select the Content by Label macro (e.g. the default "Related Articles" macro), click Edit on that, and also add the new labels to that. When you first create the page, all of your labels for the page are automatically added to this macro, however any edits to the labels need to be done in both places (inconvenient I know). Also, if you move that page, you may need to edit the macro and change/update the Space that it is looking in (I just noticed this myself)

Steven F Behnke

Perhaps you need to index your content? This doesn't really happen but sometimes the index fails. If it happens multiple times you should open a support issue at support.atlassian.com.

Sandy Johnson

Just some additional info - I've been creating series of pages around different types of content. So for example, I created a couple of pages around peer reviews and use this macro to create a "related pages" section on each page. I've been doing to for several months and it stopped working about two weeks ago (and only with new labels). When I go back and edit the page to add the label to the macro, it allows me to add the label (even prefilling as I type), however, after I save it and then the page, I get a "There is no content with the specified labels" message. If I replace it with an older label is works just fine. Thanks

Sandy Johnson

Thanks for the quick reply. I'll give this a shot.

Geoff Wilson

This was actually what I was going to first answer with. You'll know it's an indexing problem if you go to Administration > Content Indexing > Queue Contents and see a long list of things needing to be indexed. This is supposed to be processed every 30 seconds (or at least nightly), but if you're queue is still growing, please follow this workaround:

You can force Confluence to create a new index file:

Stop Confluence.

Delete the following folders from the home directory if they exist (# rm -Rf <dir>):

<confluence-home>/index/

<confluence-home>/journal/

Start Confluence.

Go to General Configuration page.

Search for the Content Indexing option towards the bottom of the left side bar.

Click on Rebuild.

The above steps will ensure that Confluence will create a new index file.

Maggie Secara1

Exactly what's happening here..

I ran the Index rebuild and it seemed to work for a minute. That is, the How To page now picks up the pages I added most recently. But when I added a new one just to test it, I'm back to the same problem.

I don't know if it's at all related but my Queue Contents list is filling up without being processed. The screen says "By default, the contents of the queue are processed every minute." but there were 1152 an hour ago, and 1174 now, and we're a pretty small shop. The index rebuild didn't affect this at all.

Geoff Wilson

@Maggie Secara please see the actual answer of solving that that I replied as a comment to the other answer. It'll solve your problem

Alex Olivier

same problem here.

Maya Hocherman

try do re-index

it solved my problem

Richard Cross

That's not an acceptable solution - re-indexing can take hours on a large instance serving thousands of people, during which time Confluence can be unbearably slow.

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