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Survey & vote macros: "problem casting a vote. Returned status: error"

Philippe MARTIN2

We have the vote & survey plugin version 2.8.0 (com.nearinfinity.confluence.survey-plugin) installed on confluence 5.2.5.

After plugin installation,

- the macros do not show in the macro browser

- we can not edit the macro: it throws an error message reading "There is no metadata configured for this macro which means no configuration screen can be presented here.".

- when we vote we get the following error message: "There was a problem casting a vote. Returned status: error".

If I look at the failed request with firebug, I see that the vote macro complains about "There was a problem finding the specified ballot: Could not find the specified ballot with title ki? on the specified page!" I looked in the page source xhtml and the ballot is indeed present ...<br>

What did I do wrong?

Cheers.

Accepted answers

All comments

Frank Stiller1

this does not sound like easily reproducable. I would like to ask some basic questions. What kind and how long do you have the confluence installation (Kind, like default standalone. How much experience, like first week, several years, many other plugins, default language).

What would also help me:

* screenshots

i guess we can move on from there.

Philippe MARTIN2

We have confluence 5.2.5 standalone and using confluence for years with a few plugins. The default language is English UK. Please see screenshot attached.

thanks

Philippe MARTIN2

This is the popup returned when casting a vote

Frank Stiller1

Hi Philippe,

thanks for the screenshot. Is it possible that your Test Page is your users profile space? Currently i have no access to a confluence installation, but will test it in a few days when i have one again. Maybe that could be an issue, never tested that before i guess.

Is it possible?

The settings within the plugin manager are all green after installation? I dont know any possible reason why it should not show up in the macro browser. And how were you able to add it to your content without the macro browser?

Edit: No a personal space is not the problem. Works like a charm. Somehow i am a bit clueless. You installed the plugin successful for the first time, went to a regular wiki page where the macro did not show up. Somehow you were able to add it, then you got an error while editing the macro and on voting the uneditable macro you got an error.

What am i missing

Philippe MARTIN2

upgrade to 2.8.1 fixed it.

Philippe MARTIN2

upgrade to 2.8.1 fixed it.

Frank Stiller1

Hi Philippe,

can you mark this as answered. Even when you accepting your own answer ?

it always looks bad if tags have unanswered questions

thanks

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