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Suggested articles cannot be opened


In the customer portal, I choose a request type and type a key word.

Suggested articles are presented but cannot be opened. I get the following error message:2019-11-16_14-48-59.jpg

I get this message with all request type.

However, if I type a keyword in the search field, without choosing a request type, suggested articles are presented and I can open then.


In Project settings, all Request form have the value Yes for Searck in KB.


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