It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Suggested articles cannot be opened

Hi,

In the customer portal, I choose a request type and type a key word.

Suggested articles are presented but cannot be opened. I get the following error message:

I get this message with all request type.

However, if I type a keyword in the search field, without choosing a request type, suggested articles are presented and I can open then.

In Project settings, all Request form have the value Yes for Searck in KB.