Spaces not appearing in Space Directory

Hello,

I have created a bunch of spaces and content, but when my users log in they do not see any spaces in the Space Directory when they log in. They can browse to spaces and view all the content within them, so I believe the space permissions are correct. Additionally, searching, "Recently updated" and "Content by label" show them no results.

This doesn't seem to affect administrators, because everything works if I add the user to the admin group.

I thought it must be a content index problem so I have followed the steps to rebuild the content index and ancestor table but this hasn't changed anything.

Is there anything else I should be trying?

2 answers

1 accepted

This turned out to be something wrong with syncing the AD group "confluence-users" with the internal "confluence-users" group. Deleting the AD connector and creating a new one fixed the problem.

Thank you for the update! I've accepted your answer as correct in case other users have the same issue.

Regards,

Shannon

0 vote

Hi Anthony,

In addition to rebuilding the content index, have you also done this: 

This is a step further from the reindexing within Confluence.

 

Regards,

Shannon

Hi Shannon,

Yes, I've tried rebuilding the indexes from scratch too.

Hi Anthony,

Thank you for confirming.

In the database, when you run

SELECT * FROM spaces;

Are there any of the missing spaces that are not listed as CURRENT under spacestatus? 

Regards,

Shannon

Hi Shannon,

No, all the spaces show CURRENT in spacestatus.

Thank you for checking, Anthony.

I've created a support ticket for you so our support team can help you with this issue.

Kind regards,
Shannon

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