Software Project Space template missing

We have JIRA and Confluence linked.  All other aspects of the link are working but the template will not show up.  Any suggestions?

 

1 answer

This widget could not be displayed.

Hi James,

According to this, you need to be running at least JIRA 7.0.  What's your JIRA version?

Also, if you want to look at this yourself, there is a large application link troubleshooting guide available.

Hi Rob,

We're running 7.1

Hi James,

In that case your best bet is to run through the troubleshooting guide I linked to above.  If nothing in there helps, or you want someone to run through it for you, you'll need to log a support call.

Because all other aspects of the link are working, it's probably one setting somewhere (or the change just hasn't filtered through yet), but I'll admit that this is a strange one.  I've seen the application link not work, but I've never seen one specific element of it fail when everything else works....

 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Tuesday in Confluence

Add-on evaluation with confluence templates

Atlassian market place contains number of Apps/Addons which improves the capability of out of the box Atlassian products. It is good to follow a plugin evaluation process before install add-ons. So t...

92 views 12 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you