Sidebar collapses by default

Andy Bain September 4, 2017

Confluence Server 6.0 browser IE11

I found something re zero width setting in sidebar settings on the server?

Entering a new page always has the sidebar minimised by default.

Previously was OK (99% of our pages have a sidebar)  

IE11: Logging in as another user sidebar OK, logging in using 'In private browsing' OK

Chrome OK

1 answer

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Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 6, 2017

Hi Andy, as it looks like this is only happening for your user, please perform these actions:

  1. Clear cache and cookies
  2. Make sure you're not useing Documentatio theme (it was deprecated some time ago and we sent a note about it)
  3. Disable customizations

If after that your sidebar is still collapsed by default, send us a screenshot so we can see exactly how it looks for you.

Cheers!

Ana

Andy Bain September 7, 2017

Thanks Ana

Clearing cookies/javascript.  I'm a bit of a dill, they have changed the logic in IE11 you now have to untick the option to clear cookies and tick everything else (apart from passwords) to clear them

Cheers,

   

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Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 8, 2017

Not very intuitive maybe, but I'm glad you figured that out!

Have a nice day :)

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