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RTFM

Edited
Вячеслав Юртаев
Вячеслав Юртаев Sep 16, 2020

read manual more accurate.

tnx

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Nic Brough _Adaptavist_
Nic Brough _Adaptavist_ Community Leader Sep 16, 2020

The doc you've pointed to does mention that if you have external user management enabled and it is read-only, you can't use Confluence to maintain users (because it can't write to the directory).  I would guess that is what the case is here.

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