It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Problem with What's New content

A user received a error message indicating that here was trouble downloading What's New Content from the Atlassian website possibly due to a slow internet connection. The workaround was to check the "don't show this screen again" box. Anyone have an idea why this message was displayed in the first place?

4 answers

1 accepted

0 votes
Answer accepted

It always displayed after an update of your confluence instance. So that's probably why it was displaying.

Best regards,

Peter

Just want to add that user could control this trough its user preference setting under the user profile

Clarification: I understand why the "What's New in Confluence 5.1" box is displayed; that part is OK. The issue is that the contents of the box are "Oops. We're having trouble downloading the What's New content from the Atlassian website..."

This occurs when you choose What's New from the drop down menu as well.

I discovered that it occurs in Internet Explorer 9 but not Firefox or Chrome.

Maybe it's the compatibility view problem?

It's explained here : https://confluence.atlassian.com/display/JIRAKB/Compatibility+Mode+related+problems+on+Internet+Explorer

Best regards,

Peter

Update:

A similar question was asked by another user:

https://answers.atlassian.com/questions/213978/what-s-new-in-confluence-popup-blank-in-ff

A bug report was logged in October. Please vote for this issue:

https://jira.atlassian.com/browse/CONF-31065

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence

How To: get the most out of the new Confluence navigation and Home

Hi Community, Elaine again from Confluence Cloud Product Management. Most of you have used the new Confluence navigation and Home for some time by now. Not sure what changed or just want to lear...

287 views 2 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you