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Problem with Forgot Password

Confluence Server version:  7.0.2

 

Hello,

I'm having trouble with my password reset link.
The link does not reach the email - there is no error in the log.
Test email is sent correctly.

Please help me.

1 answer

0 votes

Hi are you only the admin or any other admins there ?

if other admins there ask them to create a password if it is not synced with LDAP. you can change the password after login.

or 

as you saying there is no error found in logs , it's a bit unusual task, you can login into confluence using "recovery admin" credentials.

Please check the below link.

https://confluence.atlassian.com/conf70/restore-passwords-to-recover-admin-user-rights-976757043.html 

Note : For above operation you need to stop the server for few mins

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