Permissions Error on Confluence Check boxes

Within the last 30 minutes (2:50pm on 8/10/2017), users are not able to place a check into a checkbox on a Confluence page. I have the same issue as an Admin, and page permissions show that the users should have this permission. the specific error message is:

 

Oops! You can't update this task because you are not allowed to edit the page it appears on.

 

Please help!!

Thanks

Jason

2 answers

The permissions might be set correctly, but is it possible that someone put in a Page Restriction? (i.e. limiting editing to specific people)

If there is a red lock on the page, then the page is restricted and you can click on the lock to see which restrictions are in place.

So this morning the issue is resolved. Yes I do have page restrictions, and those with View/Edit permissions were receiving the error. The only thing I did this morning was refresh my page and everything was working correctly again. I'm assuming this was something on Atlassian's end for their Confluence Cloud product.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

1,093 views 56 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you