Permissions Error on Confluence Check boxes

Within the last 30 minutes (2:50pm on 8/10/2017), users are not able to place a check into a checkbox on a Confluence page. I have the same issue as an Admin, and page permissions show that the users should have this permission. the specific error message is:

 

Oops! You can't update this task because you are not allowed to edit the page it appears on.

 

Please help!!

Thanks

Jason

2 answers

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Stephen Deutsch Community Champion Aug 11, 2017

The permissions might be set correctly, but is it possible that someone put in a Page Restriction? (i.e. limiting editing to specific people)

If there is a red lock on the page, then the page is restricted and you can click on the lock to see which restrictions are in place.

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So this morning the issue is resolved. Yes I do have page restrictions, and those with View/Edit permissions were receiving the error. The only thing I did this morning was refresh my page and everything was working correctly again. I'm assuming this was something on Atlassian's end for their Confluence Cloud product.

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