nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

PDF Export option missing in Confluence

Adrienne Palmer

Today I am unable to export a space as a PDF, I only have HTML and XML as options.

• I am the administrator and have export permissions

• Space Tools > Content Tools > Export tab -- PDF as an option is removed

• I have tried different browsers

• I can still export single pages as PDFs

Accepted answers

All comments

AnnWorley

It is possible to disable PDF exports by disabling the plugin that provides the functionality. I disabled it on my test instance and the option disappeared.

Please make sure all modules of the Confluence PDF Export plugin are enabled. This article says how to find the plugin: How to disable PDF Export for Pages or Spaces

Adrienne Palmer

Hi Ann! Thanks for getting back to me -- I don't know if this is a fix as I cannot disable or enable manually, and it was working before, but just stopped being an option.

I have included a screenshot -- maybe I am missing something?

Thanks in advance!

AnnWorley

I can see from the screen shot you are on our Cloud platform. I checked my Cloud instance to see if the PDF export option had disappeared but it was still there. I removed the export permission from a test user and that user could not see the Export tab at all. Please consider opening a support rrequest for Cloud support on our portal so they may help you determine why the option disappeared: https://getsupport.atlassian.com

Adrienne Palmer

Thank you Ann, will do!

Adrienne Palmer

Hi all -- if you need this functionality immediately, I suggest creating a ticket with support, as it is my understanding they are working on an update to roll out in an upcoming build.

Support was awesome in getting me a quick fix for this feature!

Thanks Atlassian!

Ting

Hi all,

We are currently in the process of making a foundational change in our cloud platform that has made some features temporarily unavailable.

You could watch the following tickets for the progress.

JIRA

Confluence

Cheers,

Ting

Cloud Support Team

Stefano

and you did not bother sending this information out to paying customers???

AnnWorley

I checked with Cloud support and there are doubts as to whether this is due to the intentional changes we are making. I realize it is inconvenient but we would like everyone whose PDF export disappeared to open a support ticket so we can see if there is a pattern. (The support tickets will include instance URLS and other info you won't want to share publicly.)

Chris Mitchell_mzewfe

I'm seeing this same problem with confluence 6.3.1 (server) -- the pdf export button is missing. I've checked the add on, and it shows the functionality as enabled.

AnnWorley

That's interesting, my Confluence 6.3.2 server test instance does have the PDF export, so I don't think we've removed it from server. Do you have Export permission under Space Tools>Permissions?

GG_8g1vkw

I recommend using Content Exporter for Confluence addon for that. You can export a page tree or even the whole space (by exporting the root page with all children) from the page menu. No need to use Space Tools and no Space Export permission is needed. You can export anything you can view:

https://marketplace.atlassian.com/plugins/com.metainf.confluence.plugin.pagetreeexporter.pagetree-word-exporter-plugin/cloud/overview

Content Exporter_screenshot.PNG

Gregor Kasmann_Actonic

Hi,

please check your license. It is probably expired. If it is expired PDF exported is deactivated and HTML and XML only work.

best regards

Gregor

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

space

export

pdf