Today I am unable to export a space as a PDF, I only have HTML and XML as options.
• I am the administrator and have export permissions
• Space Tools > Content Tools > Export tab -- PDF as an option is removed
• I have tried different browsers
• I can still export single pages as PDFs
It is possible to disable PDF exports by disabling the plugin that provides the functionality. I disabled it on my test instance and the option disappeared.
Please make sure all modules of the Confluence PDF Export plugin are enabled. This article says how to find the plugin: How to disable PDF Export for Pages or Spaces
I can see from the screen shot you are on our Cloud platform. I checked my Cloud instance to see if the PDF export option had disappeared but it was still there. I removed the export permission from a test user and that user could not see the Export tab at all. Please consider opening a support rrequest for Cloud support on our portal so they may help you determine why the option disappeared: https://getsupport.atlassian.com
Hi all -- if you need this functionality immediately, I suggest creating a ticket with support, as it is my understanding they are working on an update to roll out in an upcoming build.
Support was awesome in getting me a quick fix for this feature!
We are currently in the process of making a foundational change in our cloud platform that has made some features temporarily unavailable.
You could watch the following tickets for the progress.
Cloud Support Team
Hi Ann! I was looking through our logs and found out that someone had installed an add-on "scroll exporter" for pdfs. For whatever reason, it caused us to lose the confluence pdf export menu item. I uninstalled the add-on (slapped some fingers) and it's working again. I appreciate your quick response.
I checked with Cloud support and there are doubts as to whether this is due to the intentional changes we are making. I realize it is inconvenient but we would like everyone whose PDF export disappeared to open a support ticket so we can see if there is a pattern. (The support tickets will include instance URLS and other info you won't want to share publicly.)
I recommend using Content Exporter for Confluence addon for that. You can export a page tree or even the whole space (by exporting the root page with all children) from the page menu. No need to use Space Tools and no Space Export permission is needed. You can export anything you can view:
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