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Notification on ticket when linked dependency is updated

We have tickets ABC "blocked by" another program team DEF in the company.

Is there a way for the linked blocker DEF ticket to trigger a notification to ABC that the linked dependency issue has been updated?

How do folks normally track dependency progress relating to yours?

1 answer

1 vote
Sam Nadarajan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 07, 2022

Hello @Bea Tea 

What you could do is configure an automation rule in your project to send an email. For your automation rule, you can use the following:

Screen Shot 2022-09-07 at 11.32.12 PM.png


You may want to use a different trigger (i.e. issue transitioned to "Done" or something similar) and you may want to use a different action (e.g. adding a comment to the ABC issue or sending an email to the reporter on ABC) but this should help.

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