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Notification on ticket when linked dependency is updated

We have tickets ABC "blocked by" another program team DEF in the company.

Is there a way for the linked blocker DEF ticket to trigger a notification to ABC that the linked dependency issue has been updated?

How do folks normally track dependency progress relating to yours?

1 answer

1 vote
Samuel Community Leader Sep 07, 2022

Hello @Bea Tea 

What you could do is configure an automation rule in your project to send an email. For your automation rule, you can use the following:

Screen Shot 2022-09-07 at 11.32.12 PM.png

 

You may want to use a different trigger (i.e. issue transitioned to "Done" or something similar) and you may want to use a different action (e.g. adding a comment to the ABC issue or sending an email to the reporter on ABC) but this should help.

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