Macros not available after Clearing Plugin Cache in Confluence


Users were not able to insert macro's in the morning. So after doing a bit of research it said if I cleared the Plug in Cache from Confluence this issue would be resolved. I followed this Documentation and cleared the Cache. But even after doing that it gives me the same error when I try to Edit a page, insert other macros no screen pops up and when I try using { "Falied to get macro details" is the error I am getting. Can anyone help me with this. 


Thanks in Advance,


1 answer

1 accepted

0 vote
Ann Worley Atlassian Team Apr 06, 2017

Maybe something is interfering with the Default Macro Metadata Provider plugin. Please check under Administration>Add-ons>All add-ons to make sure it is enabled.

You may want to check the log for the error from this article:

Confluence macros missing in macro browser

Hey Thanks Ann,


I found the solution I went into Administration>Add-ons>All add-ons and disabled Gadget Plug in and it works now!!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,894 views 27 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you