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License Key error

I buy a Confluence server.

User Server ID create a License Key.

But enter License Key is error.

2 answers

Hi @fineart fineart ,

did you try checking the license in My Atlassian?

Cheers

Vitor

Yes,license in My Atlassian.

Can I reset license key?

Hi @fineart fineart ,

If you did copy/paste the license key directly from My Atlassian account (like @Nic Brough _Adaptavist_  said) and still doesn't work, honestly, I think you should contact Atlassian's support. They'll probably find a solution a lot faster.

Cheers

0 votes

Did you copy and paste the licence key directly from your my.atlassian.com account, not going through anything else?

What is the error message it is giving you?

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