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Jira error please help

rajni kanth
rajni kanth December 9, 2019

Technical details

Log's referral number: 3a0a88af-8aba-4b54-83d3-e20f5ae2f99d

Cause

Referer URL: http://10.200.208.122:8080/secure/Dashboard.jspa

com.opensymphony.module.propertyset.PropertyImplementationException: Unable to load values for CacheKey[entityName=ApplicationUser,entityId=10100]
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rajni kanth
rajni kanth December 9, 2019

This error is related to JIRA and not confluence.

 

please direct me how can i check logs for JIRA.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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December 9, 2019

Then why label it confluence and put it in the confluence area?

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rajni kanth
rajni kanth December 9, 2019

how to move it to JIRA software now.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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December 9, 2019

We can't tell you much from that, other than Jira has had a problem with something.

Could you look at the application log for the full error?  Should be in <jira home>/logs/atlassian-jira.log

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