Jira Issues Macro - Notes value showing html tags

Bhargavi Vasa
Contributor
May 14, 2024

For confluence 8.5.5 version, Notes column is showing html tags in view page even if jira is connected for Jira issue macro 

1 answer

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 14, 2024

@Bhargavi Vasa I would like to recreate the issue.  What type of custom field is notes?

Bhargavi Vasa
Contributor
May 15, 2024

It's a system field...same like description field 

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 15, 2024

Notes is not a delivered field.  Can you take a look as see if it is a text field, multi text field...?

Bhargavi Vasa
Contributor
May 15, 2024

Multiline text field

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 15, 2024

Is it set to wiki style rendering?

Bhargavi Vasa
Contributor
May 15, 2024

No

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 15, 2024

Can you share a screenshot of the field and of what you are seeing in Confluence? 

Bhargavi Vasa
Contributor
May 15, 2024

I cannot share screenshot

I have used jira issue/filter to add jira issue in confluence 

And display options I have selected few fields (Notes) which of multi line text field

In jira that issue field value is in bold letters like "Test"

In view page , it's showing value for Notes as

<p><b>Test</b></p>

 

How can avoid these tags in the confluence page 

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 15, 2024

I setup both use cases and was not able to recreate.  Are you using an app that provides this field?  

Bhargavi Vasa
Contributor
May 20, 2024

I missed it . Notes field is custom field and it's using wiki style renderer 

On the 7.19.9 version we don't have this issue but after upgrading to 8.5.5 we are facing this issue

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 20, 2024

When did you update?  Is it using the default Jira Multiline Custom Field with wiki rendering enabled or is it a custom field provided via an app?

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