Jira Issue macro loads html for formatted custom field

[Asan Nayek]

Hi,

When I am using a Jira issue macro in confluence, its showing wrong format in case of text Custom fields.

However, in case of system fields (for example Description and Environment field in the attached screenshot) its showing the exact formatted text as in Jira... this issue only happens when it is a Custom field (for example Resolution Details and Text2 field in the attached screenshot), its showing HTML format.

Below are the exact values in for both ethe custom fields:

Resolution Details:       REsolution done   

Text2:           Details: Test  

Current confluence version: 8.5.5

[Florian Bonniec · Accepted solution]

Hi @Asan Nayek 

You are facing this issue: https://jira.atlassian.com/browse/CONFSERVER-94113

You can watch it to be informed when the ticket is resolved.

Regards

[GERALD_P_KUNTZE]

I am encountering the same issue.  Custom field in Jira with carriage return is showing up in Confluence with carriage return represented as the HTML equivalent for a "breaking return". Refer to image for display differences. HELP!

[Florian Bonniec]

Hi

You need to update Confluence to a version that has the fix listed in the ticket I mentionned.

Regards