Issue with configuring fresh productive server (Error after DB connection test and NEXT)

Hi

We purchased a license of Confluence Server today and while configuring the database settings, we are facing an issue right after successful testing the database entries and clicking on NEXT.

The message is prompted that the database is now configured.

Two minutes later I receive:

HTTP Status 500 - Cannot call sendError() after the response has been committed

Exception Report

Cannot call sendError() after the response has been committed

The server encountered an internal error that prevented it from fulfilling this request.


So it seems as if the webservice is crushing. Rebooting the whole server makes it possible to restart the DB configuring process but leads to the very same issue again.

My Environment

  • OS where Confluence is installed to:
    Windows Server 2008 R2

  • Database:
    Microsoft SQL Server 2012 Enterprise 64bit

Do you have a clue how to fix this and get the configuration finished?

 

Thanks in advance and best regards

1 answer

This widget could not be displayed.
Ann Worley Atlassian Team Jan 04, 2018

To get a more complete picture I would like to see the logs from the setup. I created a ticket for you so we can exchange files, since you cannot attach logs in the Community. You will be receiving an email from our support portal shortly, asking for logs.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

460 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you