Integration between Confluence and Service Now

[Monica Collins]

We are looking at integrating Service Now with our Jira and Confluence instances.  Is there anyone that has integrated their Confluence instance with Service Now?  What type of information in Confluence are you syncing with Service Now?

[Maria Barrios _Adaptavist_]

Hello @Monica Collins I know you wrote this a while ago so you might have found a solution by now. However, if what you’re looking for is a two-way integration between your Service Now, Jira and Confluence instances, Stitch It could support your efforts, and it allows for customization too. You could even add multiple Jira and Confluence instances if you’re trying to build a more complex integration.

[Himanshi Bhawsar]

Hi refer this youtube video for integration between ServiceNow and Confluence 

Amsone confluence ServiceNow Integration / Migration - YouTube

Thank you

[Pramodh M]

Hi @Monica Collins 

Here's the doc you can play with 

https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/software-asset-management2/concept/integrate-with-confluence-cloud.html

And here are things you can perform from Servicenow once the integration is set up

https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/software-asset-management2/task/add-reclamation-rule-sub.html

https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/software-asset-management2/task/track-software-rights.html

Thanks

[Monica Collins]

Thanks.  These mention Confluence Cloud.  Can I connect Confluence Server and Service Now?

[Monica Collins]

Can other businesses tell me how you are using the intregration between Service Now and Confluence?  What type of information is being passed between the two?