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Installing confluence on linux is failed

Installing confluence (7.19.4 version) on linux(14.04.1-Ubuntu)  Tips:

Starting Installer ...

This will install Confluence 7.19.4 on your computer.
OK [o, Enter], Cancel [c]

This will install Confluence 7.19.4 on your computer.
OK [o, Enter], Cancel [c]
Click Next to continue, or Cancel to exit Setup.

Choose the appropriate installation or upgrade option.
Please choose one of the following:
Express Install (uses default settings) [1],
Custom Install (recommended for advanced users) [2, Enter],
Upgrade an existing Confluence installation [3]

See where Confluence will be installed and the settings that will be used.
Installation Directory: /opt/atlassian/confluence
Home Directory: /var/atlassian/application-data/confluence
HTTP Port: 8090
RMI Port: 8000
Install as service: Yes
Install [i, Enter], Exit [e]

Extracting files ...

com.install4j.runtime.beans.actions.misc.RunExecutableAction failed

Ignore [i, Enter], Quit [q]


I logged in as root.

1 answer

0 votes

Hi @Tom L ,

please verify the supported platform first

In particular please verify that your server is using jdk 11.

Hope this helps,


Ok, got it. Thanks. I'll try again.

This is java version: 

java version "11.0.8" 2020-07-14 LTS
Java(TM) SE Runtime Environment 18.9 (build 11.0.8+10-LTS)
Java HotSpot(TM) 64-Bit Server VM 18.9 (build 11.0.8+10-LTS, mixed mode)

This is Ubuntu version:


I used the 11.0.8 jdk version , but it still prompted: 

Extracting files ...

com.install4j.runtime.beans.actions.misc.RunExecutableAction failed

Also,I used the 11.0.9 jdk version , but the same problem.

The follow screenshot is the brower, can see nothing when I click the Next button. 


Hi, thanks for your help @Fabio Racobaldo _Herzum_ 

but now it still the same issue. Do you have any other suggestions?

Hey @Tom L ,

I just found this bug

Try to ignore and go ahead as specified in the provided link.


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