IE9 running SSL - Strange behaviour

Good afternoon,

We've had some difficulty with our confluence instance.

I've added the following to the server.xml file and it seemed to rectify the issues I was having with IE7/8 no problems:

<Valve className="org.apache.catalina.authenticator.NonLoginAuthenticator" disableProxyCaching="true" securePagesWithPragma="false" />

However, users using IE9 experience an entirely different problem:

1. Document is requested

2. Open prompt is clicked

3. Office 2010 requests authentication (doesn't happen in IE8)

4. Repeats request for Autentication

5. Document opens normally except for "Enable Editing" is an option.

6. When user clicks on "Enable Editing" the document is redirected back to a badly distorted confluence home page within the office application

This happens in Word, Excel and PowerPoint.

It doesn't happen if I use Firefox / IE 8.

Any ideas?

Thanks,

Nathaniel.

1 answer

Hey Nathaniel,

Depending in which version of Confluence you're using, you may want to have a look in our Supported Platforms page, that way we can see if IE7 is a supported browser for it.
To find the proper Supported plaform page, you just need to type the version of Confluence that you have there along with the name Support Platforms Confluence.

I hope this helps.

WZ

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Confluence

Three common content challenges + how to manage them

An efficient enterprise content management system, or ECM, is a must-have for companies that create work online (cough   cough, all companies). If content calendars, marketing plans, and bu...

86 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you