when i want to edit the page or create a new empty page, confluence freeze. When i disable collaboration - all ok, but i have to repair collaboration. what should i do? i may sent logs. Please help me
There is a whole page at Atlassian, dedicated to problems with the collaboration tool: https://confluence.atlassian.com/confkb/collaborative-editing-and-synchrony-troubleshooting-858584399.html
Most of the time, in my experience, it's a network issue. Either the port of synchrony is not open or something stops the communication (firewall maybe).
I hope this helps somewhat.
It should not require internet to work, only that your browser can reach the confluence serve and vice-versa.
There is some info here: https://confluence.atlassian.com/confeap/administering-collaborative-editing-847355676.html
I don't know how you set up your system (and shouldn't, of course), so I can only give you some guesses regarding what the problem could be.
Let me know if the page I shared is any help.
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