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I can’t register in the system

Konstantin
Konstantin Oct 18, 2023

Issue ID for Atlassian use: a3cac19799ebcf96

I can’t register in the system it gives an error

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Earl McCutcheon
Earl McCutcheon
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 24, 2023

Hello @Konstantin ,

I see you already reached out to our Customer Advocates team via our support portal to take a look at this issue.

I updated the Advocate looking into your case with the details you provided here and we are looking into the error, Please follow up with us via the support request here:

Regards,
Earl

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carolyn french
carolyn french
Community Leader
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Oct 25, 2023

Thanks for the update on getting help for @Konstantin with this, @Earl McCutcheon !

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carolyn french
carolyn french
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Oct 18, 2023

Hi @Konstantin and welcome to the Community!

Can you provide more information about the steps you are taking to register in the system and what you are using the Issue ID for? Hopefully people here on Community can help you figure it out!

Carolyn

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Konstantin
Konstantin Oct 20, 2023

And this error has been going on for 7 days

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carolyn french
carolyn french
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Oct 25, 2023

Sorry you're experiencing this - I escalated to Atlassian support to get you more help with it.

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