How to restore Confluence from backup zip file?

Hi,

I upgraded confluence 4.1.3 to 4.3, but I got system error. Now I want to restore from the saved backup.zip file.

I simply replace it with the existing confluence folder, but I am getting the following error.

What is the problem? and How can I fix it?

Thanks

HTTP Status 500 -


type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException
	com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152)
	com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:115)
	com.atlassian.confluence.web.filter.LanguageExtractionFilter.getLocaleManager(LanguageExtractionFilter.java:63)
	com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:48)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25)
	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)

1 answer

Hi, to restore Confluence from the xml zip backup, you will need to import this into Confluence from the admin menu. There is a import function. If the backup doesn't contain attachments, you'll also need to copy that folder across.

Can you explain further on what you tried to do?

The system does not running so I cannot use xml backup from admin menu. Is there an alternative way to do this from console or something like that?

What you can do, assuming your system does no longer work and you already have backups is to erase the database and the file system and start from scratch. You will then be given the option (on a fresh install) to import from backup zip.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

1,156 views 4 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you