How to remove a non-expired license from confluence?

[Adriana Gonzalez]

Hello.  I decommissioned an instance of confluence because it was not working. Now we have applied the license to the one that is working.  How do I remove the license from the old instance?

[Pavel Junek]

Hi,

I probably don't fully understand your situation and what you want to do. If you have replaced an old expired license with a new one, what license do you want to remove?

Thanks, Pavel

[Adriana Gonzalez]

Hi Pavel,

I have two running instances of Confluence at the moment because we kept having redirect errors on one so we brought a new instance of confluence.  Unfortunately, I had already licensed the first one and now I have applied that same license to the second one. My question is how do I remove the license from the first instance of confluence?

[Pavel Junek]

Hi @Adriana Gonzalez,

aha, thanks for your explanation.

The easiest way to exchange your production license for another is to generate a trial version of Confluence (https://my.atlassian.com) and upload that license there (Confluence Administration -> Licence details). 

The trial license expires in a month.

Pavel

[Adriana Gonzalez]

Thanks, Pavel. I will have to try that.