It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to remove a non-expired license from confluence?

Hello.  I decommissioned an instance of confluence because it was not working. Now we have applied the license to the one that is working.  How do I remove the license from the old instance?

 

 

1 answer

0 votes
Pavel_Junek Community Leader Aug 10, 2019

Hi,

I probably don't fully understand your situation and what you want to do. If you have replaced an old expired license with a new one, what license do you want to remove?

Thanks, Pavel

Hi Pavel,

 

I have two running instances of Confluence at the moment because we kept having redirect errors on one so we brought a new instance of confluence.  Unfortunately, I had already licensed the first one and now I have applied that same license to the second one. My question is how do I remove the license from the first instance of confluence?

Pavel_Junek Community Leader Aug 12, 2019

Hi @Adriana Gonzalez,

aha, thanks for your explanation.

The easiest way to exchange your production license for another is to generate a trial version of Confluence (https://my.atlassian.com) and upload that license there (Confluence Administration -> Licence details). 

The trial license expires in a month.

Pavel

Thanks, Pavel. I will have to try that.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

353 views 11 11
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you