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How to enable 'comment on file' option?

Help! 

I can't comment on images and other files. It seems this Add-on is enabled. See? 

 

Confluence preview.JPG

What am I missing? 

 

Thank you in advance!

Emily 

 

1 answer

0 votes
Ollie_Guan Community Leader Aug 21, 2019

Hello @Emily Fink ,

Do you mean that you can not add comments when uploading an attachment ?

2019.png

No, I mean I can't add a comment on the image or file. When I click to open an image or file, I see this (see attachment here). Notice the comment icon at the bottom is missing? no comments allowed.JPG

Thank you for trying to help, btw. =)

Ollie_Guan Community Leader Aug 21, 2019

Which version of confluence are you using now? Can you add comment on other page ?

2019-2.png

Our program was upgraded in June. I can't find where the version is listed? Your screenshot, that's what I'm missing. 

Ollie_Guan Community Leader Aug 21, 2019

Hi @Emily Fink ,

I think you can try to check the following configuration.

1.inline comments add-on

2.comments permission

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