How do i set myself as system admin when a Atlassian users is set as this?

Currently I am the Confluence Administrator and there is an Atlassian user as systems admin, however do I remove this person and become the system administrator as I currently cant view all the pages and spaces the team is creating. 

Why is there a Atlassian user set up on my account? Can they view the work on my confluence?

Email addressnoreply@mailer.atlassian.comUsernameaddon_lucidchart-app

1 answer

This widget could not be displayed.

If you are on the Cloud version, the systems administrator account is the Atlassian login for looking after your system.  You will not be able to remove that user, they have complete access to your system (because they need it for support), you will not get your account elevated to have the same rights as them, but the account will NOT count towards your licence limit.

If you are using your own installation, then yes, as a full system admin, you can remove it.  You probably inherited it from a Cloud -> Server migration.

The lucidchart-app is another thing though - it is a user created to enable the use of the Lucid Chart addon - it's a normal user account, but may well have lots of privileges.  As an admin, have a look at the groups it is in to start with.

thanks Nic,

Whats the difference between On Demand version? I think I have been accessing confluence through this.

Sorry, between OnDemand version and what? (OnDemand is the old name for Cloud, if that's what you mean. Same system, different name)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

596 views 7 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you