How can I switch from classic view to mobile view? (on a mobile device)

The mobile interface of Confluence offers the option to switch to 'classic' view (which might be better for tablet users, for instance) on the footer. However, from classic view there's no way to switch back to mobile, and when logging in again, it will start again in classic by default. Is there any way to switch back to mobile from classic?

NB: I'm aware that you have a link to the mobile version from 'desktop view', but 'classic view' is different.

5 answers

1 vote

Heya Ignacio,

To switch the view of Confluence mobile, we should choose the menu icon , then choose the version that you want to switch.

If you are not able to do it yet, please, try to opemn a new support ticket, so we could help you to achieveve the request that you're looking for and check if this could be related to an issue.

Hope it helps ya!

Cheers,

Giu

Hi Giuliano, unfortunately that doesn't work. While being in classic view and clicking that icon I have the option 'switch to desktop version', but not to mobile. If I switch to desktop, and then to mobile, I'll be redirected to classic again, so the mobile version remains out of my reach.

I was looking at a similar issue and noticed the same issue. My solution for iPhone once in desktop view and trying to revert back to mobile was to manually edit the url. From a long url of one of my wiki pages, i started back at the top, ending in sitename.atlassian.net. Then I saw the top hat "you are viewing the desktop version ... Switch to Confluence Mobile.". Once I tapped that, I was back in mobile view. In other words, I think the switching back option only displays -- at least from what I found after trying it for 20 minutes -- on certain top-level pages once you're already in the mobile view on a mobile device.

Hope this helps.

use incognito mode.

I'm still facing this issue. No way to switch to mobile view.

 

Try clearing the cache of the browser on the mobile device.

Thanks, Got it resolved. But it is really sad that we have no direct way to switch to mobile view.

Easy hack. Access the url with this pattern

https://<domain-name>.atlassian.net/plugins/servlet/mobile#issue/<ticket-number>

 

eg: https://xyz.atlassian.net/plugins/servlet/mobile#issue/ABC-1001

Wait really? I'm having this issue too and this is annoying :( 

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