How can I hide in confluence in-jira-decactivated users from displaying in "People" page?

Question

Hi,

I have a quite big user directory in Jira. Many of these user (not the majority) have never logged in. So I would set them on 'disabled', and thats ok, so far.

However, I want to use this JIRA user directory in Confluence, and this works already. I have the problem, that any confluence user can see all the people from JIRA user directory. Unfortunely, 'all' means the disabled (deactivated) user as well. So, that's confusing to active users in confluence: they can see people's names probably never heard and read before.
So, how can I hide these disabled (deactivated) user from showing in confluence all people page?

Thanks & regards,

Jens K.

Jens Knobloch_mpiatq · Answer

Hi Guilherme,

thank you for your answer.

These user were set to in-activate and ain't member of any group in JIRA (Some of them were never a member of any JIRA groups). Despite of that I see all these people in confluence: '/browsepeople.action?startIndex' .

That's weird and confusing me as well as the rest of the active users.

cheers,

jenskn.

Guilherme V. · Answer

Hi Jens,

Did you try removing the confluence-users(or any confluence related) group from those deactivated users?
After that you could synchronise the Jira's directory again in Confluence's user directories settings.

Cheers,