I have a new install of Confluence. This is the first time I powered down the server.. When it came back up I got an HTTP Status 500 error. Aside some installing a few plugins I haven't made many changes. Were should I start to get it back online?
It's fixed. IPTables was set to auto start. Also, mysqlD was not set to autostart.. Go figure Linux not starting services automatically. Why Linux is so against this.. hahaha.. Anyway.. Go ahead and close the ticket. You led me in the right direction.
Hey Chris, the atlassian-confluence.log will likely include some information on what the error is/what's causing it.
You might also consider opening a support ticket at support.atlassian.com
Here are some errors.
2014-03-26 08:07:12,094 WARN [http-8443-4] [atlassian.confluence.status.SystemErrorInformationLogger] writeToLog No SystemInformationService could be retrieved from the Container.2014-03-26 08:07:12,095 INFO [http-8443-4] [atlassian.confluence.status.SystemErrorInformationLogger] writeToLog Build Information: Can't retrieve build information - no SystemInformationService available.--------------------------Request Information--------------------------URL: https://team.mydomain.com:8443/500page.jsp<br< a="">>Scheme: httpsServer: team.mydomain.comPort: 8443URI: /500page.jspContext Path: Servlet Path: /500page.jspPath Info: nullQuery String: null--------------------------Attributes--------------------------javax.servlet.forward.request_uri: /javax.servlet.forward.context_path: javax.servlet.forward.servlet_path: /index.actionjavax.servlet.forward.path_info: /500page.jspos_securityfilter_already_filtered: trueatlassian.core.seraph.original.url: /500page.jspjavax.servlet.error.status_code: 500javax.servlet.error.servlet_name: actionjavax.servlet.request.key_size: 128loginfilter.already.filtered: truejavax.servlet.request.ssl_session: 5332cf4b95d2dfc5e21efc934ee64e267513726778502bd98987e7073acdd6fejavax.servlet.error.message: com.opensymphony.sitemesh.APPLIED_ONCE: truecom.atlassian.core.filters.HeaderSanitisingFilter_already_filtered: truejavax.servlet.request.cipher_suite: TLS_ECDHE_RSA_WITH_AES_128_CBC_SHAjavax.servlet.error.exception: com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerExceptionjavax.servlet.error.request_uri: /--------------------------Parameters--------------------------caused by: com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerExceptionat com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)caused by: java.lang.NullPointerExceptionat com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)2014-03-26 08:07:12,096 ERROR [http-8443-4] [ContainerBase.[Standalone].[localhost].[/]] log Unhandled exception occurred whilst decorating pagejava.lang.NullPointerException at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33) at com.atlassian.confluence.setup.sitemesh.PluginDecoratorMapper.getPluginAccessor(PluginDecoratorMapper.java:74) at com.atlassian.confluence.setup.sitemesh.PluginDecoratorMapper.getDecorator(PluginDecoratorMapper.java:23) at com.opensymphony.module.sitemesh.mapper.AbstractDecoratorMapper.getDecorator(AbstractDecoratorMapper.java:45) at com.opensymphony.module.sitemesh.mapper.InlineDecoratorMapper.getDecorator(InlineDecoratorMapper.java:41) at com.atlassian.confluence.util.profiling.ConfluenceDecoratorSelector.selectDecorator(ConfluenceDecoratorSelector.java:58) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:83) at com.atlassian.confluence.util.profiling.ProfilingPageFilter.doFilter(ProfilingPageFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211) at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:50) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:438) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302) at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:421) at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:342) at org.apache.catalina.core.StandardHostValve.throwable(StandardHostValve.java:286) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Unknown Source)2014-03-26 08:07:12,097 ERROR [http-8443-4] [[Standalone].[localhost].[/].[jsp]] log Servlet.service() for servlet jsp threw exceptionjava.lang.NullPointerException at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33) at com.atlassian.confluence.setup.sitemesh.PluginDecoratorMapper.getPluginAccessor(PluginDecoratorMapper.java:74) at com.atlassian.confluence.setup.sitemesh.PluginDecoratorMapper.getDecorator(PluginDecoratorMapper.java:23) at com.opensymphony.module.sitemesh.mapper.AbstractDecoratorMapper.getDecorator(AbstractDecoratorMapper.java:45) at com.opensymphony.module.sitemesh.mapper.InlineDecoratorMapper.getDecorator(InlineDecoratorMapper.java:41) at com.atlassian.confluence.util.profiling.ConfluenceDecoratorSelector.selectDecorator(ConfluenceDecoratorSelector.java:58) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:83) at com.atlassian.confluence.util.profiling.ProfilingPageFilter.doFilter(ProfilingPageFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211) at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:50) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:438) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302) at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:421) at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:342) at org.apache.catalina.core.StandardHostValve.throwable(StandardHostValve.java:286) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Unknown Source)
Check out these errors please... I have so many.. I need to be able to upload the log.
2014-03-26 02:00:00,294 INFO [scheduler_Worker-10] [atlassian.confluence.upgrade.AbstractUpgradeManager] getExportBuildNumber Backward compatibility for export: Checking...2014-03-26 02:00:00,387 INFO [scheduler_Worker-10] [atlassian.confluence.upgrade.AbstractUpgradeManager] getExportBuildNumber Build number 4526: "Remove the legacy remotable apps plugin from the user installed plugins" - Ok2014-03-26 02:00:00,388 INFO [scheduler_Worker-10] [atlassian.confluence.upgrade.AbstractUpgradeManager] getExportBuildNumber Build number 4517: "Migrate all Page Templates using a storage format round-trip conversion" - Not Ok2014-03-26 02:00:00,388 INFO [scheduler_Worker-10] [atlassian.confluence.upgrade.AbstractUpgradeManager] getExportBuildNumber Backward compatibility for export: "Migrate all Page Templates using a storage format round-trip conversion" prevents compatibility before 45172014-03-26 02:00:47,818 WARN [scheduler_Worker-10] [atlassian.hibernate.extras.XMLDatabinder] writeObjects Null object found for key:class = com.atlassian.confluence.security.persistence.dao.hibernate.UserLoginInfo, id = 02014-03-26 02:00:49,812 WARN [scheduler_Worker-10] [activeobjects.confluence.backup.LoggingBackupProgressMonitor] beginBackup Begin Active objects backup, change log level to INFO for com.atlassian.activeobjects.confluence.backup for more detailed logging.2014-03-26 02:00:53,075 WARN [scheduler_Worker-10] [activeobjects.confluence.backup.LoggingBackupProgressMonitor] endBackup Completed active objects backup.2014-03-26 07:47:25,132 ERROR [scheduler_Worker-9] [sf.hibernate.util.JDBCExceptionReporter] logExceptions Communications link failure
The above steps fixed my issue.
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