Ghost Attachment?

Hello everybody,

this is my first question here so please be patient :)

I am trying to delete an attachment. The problem is that this attachment seems to be some kind of ghost. I can find it using the search field, and click on it and view (or in this case download) it in the search result, so it exists somewhere.

2017-11-10_10-15-05.png

 

But it doesn't show up as attachment on the page it is (according to the search result URL) linked to.

2017-11-10_10-23-53.png

If I try to insert a link to the file in the original page, the link appears but does not work (a "#" is appended to the URL).

One possible cause is that the original page it was linked to was been split into several subpages.

My main question is: How can I remove that "ghost" attachment completely from Confluence? I don't want to appear it in the search results.

Thank you in advance!

Franz

4 answers

Hmm... Seems that it's the same as https://community.atlassian.com/t5/Confluence-questions/Upload-attachment-using-REST-API/qaq-p/458998/jump-to/first-unread-message -- which is displayed as related content but I didn't find before.

0 vote
Alexey Matveev Community Champion Nov 10, 2017

Hello,

Try to reindex Confluence in General Configuration in Content Indexing.

0 vote
Davin Studer Community Champion Nov 10, 2017

I've seen this happen if the attachment is in the space trash bin. I believe this was actually a bug that has been fixed. Check the space trash and if it is there purge the file from the trash.

Space Tools (bottom of nav bar) - > Content Tools -> Trash

Thank you for answering. It indeed sounds like that bug. Unfortunately I don't seem to have the permissions to empty the trash :) But I told those would have it.

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