Back when we had Jira 3, and not the 'create issue' lightbox, but an actual new page with it's own Id,we used this in our Confluence install to give users direct links to an actual issue create screen. But this has stopped working for us. Is there any possible way to get the url of the create issue screen for a certain project and issue type? Or does the new create issue method not allow that?
To create the URL you still need to figure out your PID and ISSUETYPE codes. See the following:
Although you want to set users on the correct path from the start.
I.e. "create an issue for my team" should direct you to their project.
Not the developers or the accounts project, not having the ticket sit there for months before reassignment.
While the createissue.jspa is good as a catchall. better to get the junk cleaned early.
Sorry to dig up old posts, but this is one of the top ones on the topic in Google.
We are using this format on our links, but we're seeing some odd behavior. For some of our users, the Project type is not being pre-selected based on the pid= string we have in the URL. It's coming up blank.
These cases don't appear to have a pattern. Logged in, not logged in, same browser, whatever.
Is there any way to determine why it's not being pre-selected for some?
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