Getting system error after installing Confluence server

I tried installing Confluence similarly I installed bit bucket and Jira. While installation when I gave my MYSQL DB it started creatting table. It took little more time than expected. Hence I refreshed the page. I get below error.

A system error has occurred — our apologies!

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The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report. 
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

Cause

java.lang.NullPointerException
    at com.atlassian.confluence.setup.actions.SetupPathsAction.execute(SetupPathsAction.java:41)

Stack Trace:[hide]

java.lang.NullPointerException
	at com.atlassian.confluence.setup.actions.SetupPathsAction.execute(SetupPathsAction.java:41)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)
	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.core.ConfluenceLicenseInterceptor.intercept(ConfluenceLicenseInterceptor.java:66)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.validation.MessageHolderInterceptor.intercept(MessageHolderInterceptor.java:37)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at com.atlassian.confluence.util.LoggingContextInterceptor.intercept(LoggingContextInterceptor.java:44)

I deleted DB schema and uninstalled the already installed confluence application from my lRHEL 7.3 linux box. I tried resintalling bu the error remain same

1 answer

1 accepted

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Nevermind I got it fixed I have to remove conflucen folder froom/var/atlassian/application-data folder in order reinstall the same. It workes

Steven Behnke Community Champion Aug 05, 2017

Thanks for sharing the answer with the community. 

This gave me a fatal error "Could not load bootstrap from environment" that stops the server from loading. I do not recommend deleting this folder.

The folder deleted was half the installation, and Arnand re-installed afterwards.

You should delete the folder if you are trying to do a completely clean re-install.

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